Ace
Melbourne Airport - Domestic Terminal, Australia
Pick-up type:
Shuttle bus
Directions to desk
Customers arriving at airport: Call 1800 620 408 (+61 3 9222 2595) to arrange a pickup after collecting your luggage. Vehicle Hire Collection at Melbourne International and Domestic Airport - Exit the terminal building and cross two lanes of traffic until you reach the brown coloured ‘Hotel and Off Airport Parking’ shuttle bus collection lane- Please wait for the courtesy Ace shuttle. You will be transferred to our office for vehicle collectionOut of Hours Drop Off: There is a secure drop box available for the car keys to be returned if it is out of hours. Please ensure that the car is re-fuelled and locked in the ACE Melbourne depot before then putting the keys in the lock box. If you are dropping off vehicle out of opening hours you will need to arrange transportation from the ACE depot to Melbourne airport.
Supplier details
Address
16 Tarmac Drive, Tullamarine, Melbourne, 3043, VIC, Victoria
Opening Hours
| Sun | 08:00 - 12:00 |
| Mon | 08:00 - 17:00 |
| Tue | 08:00 - 17:00 |
| Wed | 08:00 - 17:00 |
| Thu | 08:00 - 17:00 |
| Fri | 08:00 - 17:00 |
| Sat | 08:00 - 12:00 |
DEPOSIT AND CREDIT CARD INFORMATION:
ACCEPTED American Express, Diners Club, MasterCard (not prepaid), Visa (not prepaid). Debit card not accepted unless otherwise stated below. A deposit amount of AUD 450 will be held against your credit card for the duration of the rental. Your deposit is a guarantee held in the event of damage/theft of the vehicle. This will be released if there is no theft or damage during the rental period. Please note that this does not represent your total excess liability which can be found in the Damage Waiver Liability section. Credit card(s) must be valid for up to 6 months after the rental has ended. NOT ACCEPTED: No other payment types will be accepted. A valid credit card in the first name and surname (no abbreviations) of the lead driver must be presented at the rental desk in order to pre-authorise/charge a deposit. The credit card(s) must be embossed and a PIN number may be required. In the event that you fail to present a valid credit card, there is a lack of sufficient funds available on the credit card or the credit card is not in the lead driver's name, the car rental agent may refuse to release the vehicle. In these instances, no funds paid will be reimbursed.
Useful Information
Driver's age
22 to 99 years.
Young driver's age: 18 to 21 years. Charge 9 AUD per day. Includes 10% tax
Customers who fall outside the age limitations will not be able to hire a car unless there is a young or senior driver fee specified in this section. Please note that if applicable, this fee will be included in the rental price and will be payable on arrival at the rental desk in the local currency.
Travel Restrictions
AREA OF USE
All vehicles must remain within the following Australian states: Queensland, New South Wales, Australian Capital Territories, Victoria and South Australia.
NOTE: Perth hirers are restricted to an area as described here. Use on gazetted sealed roads and highways bordered by; An area 500km from Perth CBD with the following exceptions.
1. North past this radius to Shark Bay, only on and to the West of M1 North of Geraldton.
2. East past this radius on M94 only, to Kalgoorlie/Boulder and use in the immediate townships.
3. South East past this radius to Esperance, only on and to the South of M1 and use in the immediate township.
4. Vehicles taken outside these boundaries, or where the renters drive on unsealed, sand or clay roads (excluding road works) and on any mine sites or beaches are in breach of the Rental Agreement and as such, the cost of any service or recovery to vehicles will be the responsibility of the hirer. There is also no travel between Perth locations and any other locations.
5. Travel to Kangaroo Island is not allowed.
